Ordering & Delivery
How fast is delivery?
2-3 hour delivery in Dubai (10am-11pm, traffic depending) and same-day delivery in Sharjah; all other Emirates (Ajman, Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimah, Umm Al Quwain) within 24 hours. See our Shipping Policy.
Do you deliver to all Emirates?
Yes, Vaps Shop delivers across all seven Emirates.
Products & Authenticity
Are your products genuine?
Yes. Every product is sourced from authorised distributors. See our Authenticity Guarantee.
What is the maximum legal nicotine strength in the UAE?
UAE regulations cap e-liquid nicotine at 20 mg/ml (2%) under UAE.S 5030:2018.
Age & Legal
Do I need to be 18 to order?
Yes. See our Age Restriction & Disclaimer.
Returns
Can I return a product?
See our Return & Refund Policy for eligibility and the return window.
Still have a question? Contact us at [email protected].